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E-Commerce

Dedicated operations
teams for e-commerce

Scale your online business without drowning in order processing, customer tickets, and back-office chaos. Sarca gives you a dedicated team, operational in 14 days.

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$47K+
Avg. first-year savings
14 Days
From call to operational
24/7
Customer coverage
The Problem

E-commerce growth
creates operational chaos

Order volume spikes overwhelm your team

Peak seasons, flash sales, and marketplace promotions create backlogs your current team cannot absorb.

Customer tickets pile up

Slow response times damage reviews and repeat purchase rates. Every unanswered ticket is lost revenue.

Hiring is slow and expensive

A domestic operations coordinator costs $60K+ per year. Recruitment takes 7+ weeks. You need help now, not next quarter.

Sarca solves this in 14 days

A dedicated team member trained on your marketplace, CRM, and customer workflows. Operational in two weeks, at 40-60% less cost.

Capabilities

What your Sarca e-commerce team handles

Order Processing
Order entry, tracking, modifications, cancellations, and multi-channel fulfillment coordination across Shopify, Amazon, WooCommerce, and more.
Customer Support
Email, chat, and phone support. Returns and refund processing. Review management and escalation handling. 24/7 coverage available.
CRM Management
Customer data hygiene, segmentation, follow-up sequences, loyalty program management, and lifetime value tracking.
Inventory Coordination
Stock level monitoring, reorder alerts, supplier communication, PO management, and SKU reconciliation across channels.
Marketplace Management
Listing optimization, catalog updates, pricing adjustments, A+ content management, and multi-marketplace synchronization.
Returns and Refunds
RMA processing, refund coordination, restocking workflows, and return rate analysis to reduce future returns.
Get Started

Ready to scale your e-commerce operations?

Book a free 15-minute call. Tell us about your business. We'll show you exactly how Sarca can help.

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